Coconut Hair Oil How Not To Freez

hot contender for the stupidest Facebook entry in 2011, very hot contender!

witty words to start with: It is really not grasp. If one has no idea about social media, you can still listen at least once. But the side entry of TelDaFax shows quite well what is expected of the customer interaction via Facebook . He said that listening to the company and all ALL TOLL find. But I think there helps no Touchpoint White Paper on everything. It is incredible really.

PS: There is only one Rudi Voeller `!

(c) by the Customer Competencies Institute

My Cervix Is High And Soft

In my mailbox: 08/2011

I am particularly pleased this week about the first two books of Becca Fitzpatrick Hush, Hush trilogy. Until now I have read more mixed opinions about it, but I have a small schonmal Look in the first book risks and it sounds quite good so far schonmal on =)
has also reached me a book by Coppenrath Verlag, which I'm really excited. And finally I succumbed to the temptation to buy myself one fifth of the House of Night series, because I have cut down the first three volumes easily.


product information:
title: -
Author: Becca Fitzpatrick
Publisher: Simon & Schuster
Series: Hush, Hush trilogy (Volume 1)
Format: hardcover
Pages:
391 pages ISBN: 141-698-941-2
Price: $ 17.99 (ca. 13.00€)


Kurzbeschreibung:
Romance was not part of Nora Grey's plan. She's never been particularly attracted to the boys at her school, no matter how hard her best friend, Vee, pushes them at her. Not until Patch comes along. With his easy smile and eyes that seem to see inside her, Patch draws Nora to him against her better judgment.

But after a series of terrifying encounters, Nora's not sure whom to trust. Patch seems to be everywhere she is and seems to know more about her than her closest friends. She can't decide whether she should fall into his arms or run and hide. And when she tries to seek some answers, she finds herself near a truth that is way more unsettling patch than anything makes her feel. fall

For she is right in the middle of an ancient battle between the immortal and those who have - and, when it comes to choosing sides, the wrong choice will cost her life Nora.



product information:
title: -
Author: Becca Fitzpatrick
Publisher: Simon & Schuster
Series: Hush, Hush Trilogy (Book 2)
Format: hardcover
Pages: 432
pages ISBN: 141-698-943-9
Price: $ 18.99 (around 14.00 €)


Summary
Nora should have know her life was far from perfect. Despite starting a relationship with her guardian angel, Patch (who, title aside, can be described anything but angelic), and surviving an attempt on her life, things are not looking up. Patch is starting to pull away and Nora can't figure out if it's for her best interest or if his interest has shifted to her arch-enemy Marcie Millar. Not to mention that Nora is haunted by images of her father and she becomes obsessed with finding out what really happened to him that night he left for Portland and never came home.

The farther Nora delves into the mystery of her father's death, the more she comes to question if her Nephilim blood line has something to do with it as well as why she seems to be in danger more than the average girl. Since Patch isn't answering her questions and seems to be standing in her way, she has to start finding the answers on her own. Relying too heavily on the fact that she has a guardian angel puts Nora at risk again and again. But can she really count on Patch or is he hiding secrets darker than she can even imagine?



Produktinformationen:
Originaltitel: -
Autor: Jutta Wilke
Verlag: Coppenrath Verlag
Serie: -
Format: gebunden
Seiten: 320 Seiten
ISBN: 978-3-8157-5305-7
Preis: 14.95€ [D]


Kurzbeschreibung:
Wie verwunschen wirkt das old monastery in the soft light of the moon. But Nele suspects that lurking behind its thick walls, a secret which is closely linked with the sudden disappearance of their father. Determined to solve the riddle, she puts herself together with her boyfriend Flavio against the dark forces of the monastery.

Many thanks for the review copy goes to

product information:
title: Hunted - A House of Night Novel
Author: PC Cast & Kristin Cast
Publisher: Fischer FJB
Series: House of Night (Band 5)
Format: hardcover
Pages: 576 pages
ISBN: 978-3-8414-2005-3
Price: 16.95 € [D] € 17.50 [A]


Summary
Zoey is reunited with her friends and Stevie Rae and the red Jungvampyre neferet are no longer secret. But a dark danger threatening the new peace. Kalona, neferet new lover, looks gorgeous and has the entire House of Night cast a spell. And no one seems to notice the threat posed by him. The key, it needs to break his ever-growing influence is in the past. But what if that past Secrets revealed that Zoey does not know will and truths to which they do not dare to ask?

Can You Take Pseudoephedrine With Guiafenisen?

Cover unveiled:" Vanish (Firelight # 2) "by Sophie Jordan

Wow ... this cover is actually an even bigger eye-catcher as its predecessor. I personally find it really wonderful wonderful wonderful. The colors match just great together and somehow fascinates me this picture =)

Plugings Not Showing In Simcity

Open Letter to the FDP Federal President Dr. Guido Westerwelle, MP

22nd February 2011
fruitless after 24 years of attempts: The commitment is not enough! We demand a quota of 40 percent women in all committees of the Free Democratic Party!

Dear Dr. Westerwelle

the FDP has a problem - too few women!

We, the undersigned members of the "circle Spree - liberal women a quota," the National Association of Liberal Women eV and the FDP welcomed the Federal Executive Board decision dated 7 February 2011 "New Opportunities for Women -. Tapping potentials, achieve fairness" We miss it, but any binding commitment to a specific increase in the proportion of women in the bodies of the FDP.

We note: Since 1987, our party repeatedly called voluntary commitments to increase the proportion of women in committees and parliaments. But since then the proportion of women dropping steadily. We do not see that further Generation of liberal-minded women declining participation opportunities found there.

The female offspring will be discouraged even at elections to local and county boards of elections and delegates and pushed aside by men. Examples are numerous. Originally, liberal-minded voters in this way find less and less liberal role models, arouse their interest and with whom they can identify. As a result, they turn away from us.

We note: Those who reject female rates must demonstrate practical and effective alternatives. Those we miss, because the evidence that there is no fixed requirements in the FDP, the party so far been guilty. Because it is probably that dimap according to a survey by Infratest 52 percent of FDP voters are FOR the female rate (see World on Sunday 13 February 2011).

We note: In the last 24 years of voluntary invocation of the proportion of women among the members of decline. In 1987, he was still 25 percent in 2003, it stood at 23 percent but has since fallen to 22 percent. 30 years ago, the Free Democratic Party was with her women at the head of the German parties, now we have become the rear. When the election results is clear.

Mixed teams are not just a question of justice, they are also a great chance in the competition between parties with each other. Our competitors have been consulted. Many of us liberal women have long, very long believed that only decides the qualification. That has unfortunately proved to be false.

We note: There are already many rates in the FDP - "elector lists," the district lists, country lists of district proportional representation, youth rates, job quotas, etc. In all these areas it held unchallenged for democratically desirable and liberal.

The Berliner Morgenpost wrote in an editorial on 31 January 2011 to the unanimous decision of the Liberal women's quota in Berlin: "So far no one had a better idea of how to . Would prevent the male dominance of Germany, at a disadvantage, as it is for the FDP ... in the Berlin state government is already "

Therefore we demand: more female role models, more participation opportunities for women in the FDP by the introduction of a quota 40 percent women in all committees of the party.

With regards
liberal members of the "circle Spree - Liberal women a quota"
and other supporters and supporters
Carola von Braun
coordinator of the "Spree Group"
founding chairman LIBERAL WOMEN Berlin
former state chairman FDP Berlin

Dr. Barbara Bludau
founding member LIBERAL WOMEN eV

Doris Buchholz
national chair LIBERAL WOMEN
state chairman LIBERAL WOMEN Saarland

Gabriele Heise
district chairman LIBERAL WOMEN Stuttgart
former state chairman LIBERAL WOMEN Berlin

Dr. Frauke Jung-Lindemann
state chairman LIBERAL WOMEN Berlin

Dr. Silvana Koch-Mehrin
MEP Vice-President of the European Parliament Chairman
FDP in the European Parliament

Sibylle Laurischk MP
Former National Chairman LIBERAL WOMEN

Ina Lenke MdB aD
Former National Chairman LIBERALS WOMEN

Susanne Manstein
State Executive Committee LIBERAL WOMEN Berlin

Gesine Meissner MEP
FDP Member of the European Parliament

Petra Müller MdB
state chairman LIBERAL WOMEN NRW

Eva Parbs
Deputy National Chairman LIBERAL WOMEN
state chairman LIBERAL WOMEN Hamburg

Brigitte Pöpel
Deputy National Chairman LIBERAL WOMEN
state chairman LIBERAL WOMEN Hessen

Dr. Birgit Reinemund MP
Deputy National Chairman LIBERAL WOMEN

Cornelia Schmalz-Jacobsen, former Senator
former Deputy National Chairman FDP
Former General Secretary of the FDP

Dr. Irmgard Schwaetzer
founding chairman and honorary chairman
the LIBERAL WOMEN eV
former Federal Minister

Mathia Woodpecker Habbel
State Executive Committee FDP Berlin

Alexandra Thein MEP
Vice Chairman LIBERAL WOMEN Berlin

Hanaa El-Hussein
State Executive Committee LIBERAL WOMEN Berlin

Ursula von Langermann
LIBERAL WOMEN Berlin

Antje Pieper
counsel WDR aD
media Councillor Berlin-Brandenburg aD
LIBERAL WOMEN Berlin

Dr. Petra Weckel
State Executive Committee LIBERAL WOMEN Berlin

Helga Witt-Kronshage
Vice President, European Federalism Academy LIBERAL WOMEN Berlin eV


Rita Fromm MdB aD
Chairman FDP in the local council chairman Karlsruhe
LIBERAL WOMEN Mittelbaden

Ursula Thümler
Ehem. Chairman of National Women's Council of Lower Saxony eV
founding chairman and
honorary chairman LIBERAL WOMEN Niedersachsen

Home For Rabbits Near 53144

Live from the call center world: Thinking about customer service

words witty to start with: When the evening of the first day of the call center world in Berlin at ten clock goes to bed and then the next morning awake by 5 clock is you have in his life doing something basically wrong. Since the next morning and it is now in the case I, it is worth, perhaps, to reflect a little what I have experienced here since yesterday Sun

CRM event of Month: CallCenterWorld in Berlin - Part 1 incomplete and subjective malignant

Well, here we are now also. At the CallCenterWorld . We, that is Axel, the director of marketing Directory , and me. The whole place in EstrelHotel in Berlin and is about as romantic as in Neukölln Uerdingen in Germany as a whole, that is not at all. Does not matter though, because big events require big hotels. And that is the biggest hotel Estrel Europe. And that's great. And the call center world is too big. But somehow familiar and this can be observed even at the arrival. So my colleague Thomas Stocker recently 4square "Mayor" of Zurich airport. It's all a cool way to mark his territory and has impressed me deeply. Cirquent (yes, those are the really rewarding customers with the magazine) is so because, Alcatel-Lucent/Genesys course, but also all other call centers, CRM and service providers. Lots of great short conversations. Beautiful.

ripples Congress. Why? Because the issues are indeed the right (which can be the subject of social media and customer service go wrong today?), Has all but no central theme and build on each other lectures. Some great posts (eg "Telekom Helps" , "Holiday check") next to any, almost interchangeable philosophy that social media anyway and you would not avoid the can. Can you all. You can ignore the whole, but must live with the consequences. And one need not necessarily service providers, when you can make your own good plan how to use social media specifically and profitably. Can also probably the least and those who can not tell.

in particular have apparently all afraid of making mistakes. Against 17 clock 10 so I burst in the panel discussion, logically, the neck and I put the question again whether polarization can it not also be a target in the marketing. Knowing what and against what is a brand, but also provides security. There must be pros and cons. Little Red Riding Hood is boring without the wolf.

The brilliant presenter concludes my sermon in which he says: "If I have understood you correctly, Professor Hafner think that Little Red Riding Hood is boring without the wolf." I can add almost nothing to get excited without me cruel and so I give him right without hesitation. Gentlemen yet again!

He tigert and tigert and tigert ...

highlights is the presentation by Olav Strawe about trends. Certainly the issue of mobile and payment transactions this year is also a hot topic such as "the App Economy. After all, Apple has more than 800 million credit card information and would therefore potentially one of the largest providers of payment be worldwide. What are the possibilities, for example, the following trend "Loyalty Goes Mobile" has, I will examine in the next few weeks times.

Did I mention the conference stage already? Can you imagine how a boxing ring. You stand in it down, has the audience on all four sides tigert like a madman and the films are projected onto the roof, so one of his listener is constantly looking under the chin, because of course have to look up brutally. After all is bad and one is grüngesichtig the coffee together. If I catch who has the thought ...

Nichtsdestrotz a worthwhile conference. In the evening I'm such a tired that I let fly two invitations and me in the awarding of the Estrel CAT Awards arrive. Even such a thing. The positives: I have 15 years again chatted with Alexander von Sabio . It was great. Together, we believe that the explosion of awards for mediocre or incomprehensible services is the death of every initiative again.
Problem 1: The really good cases are not filed, because the competition represent a further step and are therefore confidential.
Problem 2: The remaining Cases are "objectified" as long as wide of juries based on criteria, until nothing is left.
Problem 3: The whole is shortened so that no one in the audience understands why someone gets a prize, let alone what we can learn from it!
Problem 4: Because no one ever knows how it is presented without love, so the emotional commitment is moving around the level of Haftpflichtvericherung. Ladies and gentlemen, it's a great idea to make a 30 second film for 230 € and I get an HD camera with a great sound! So, in the media market, you are not stupid!

Nevertheless won three really good cases, when you first once looked up and understood what is at stake. Congratulations to the winners!

I do not go to the party of Avocis at Felix, as I have been inviting Genesys swish hab. I reg me of myself on cruel. At 22.30 I am in bed again by 5 clock awake. I've obviously done something in my life basically wrong.

But the lecture was very well ok

(c) by the Customer Competencies Institute

Company Messages Examples

recommendations are always - About Social Media "call center for Finance"

witty words on the entry. morning before I can on the CallCenterWorld in Berlin a the largest German CRM conferences on the topic "Social Media and Call Center" to talk. And since it was obvious the whole time from the perspective of a specific industry, namely to shed light on the banking institutions. So here's the corresponding article from " call center for finance. is call center for Finance published by financial institutions and versicherungsbetriebe . Thanks to the Holzmann Verlag for the excellent cooperation and the fast and uncomplicated pdf Enjoy your reading!

(c) by the Customer Competencies Institute

What Means Rubber Band On Wrist

Nils Hafner "connected" via absolute Kunding

witty words to start with: The great Iris Gordel that we all share sunshine , coined a few months ago, the word "Kunding. "All right," I've said to me, and under the motto: "No nonsense, this Kunding" following short reflections on the theme "Success in the Social Web" made. The whole very readable "connected" is the AG on the net Gordel . Have fun!

(c) by the Customer Competencies Institute

Hemoglobin Level Dogs

Script5 presents:" Translate Supernaturally (Paranormalcy # 2) by Kiersten White

The action has been completed Sunday 20/02/2011.

Script5 The publisher has started a great idea for us bloggers:
post the trailer for Oliver Uschmann book "Not far from the tree" and you looking for a review copy of your choice.
Just send the link to the desired directory and of course your address info@script5.de .

product information:
title: -
Author: Oliver Uschmann
Publisher: Script5 Publisher
Series: -
Format: Softcover
Pages: 528 pages
ISBN: 978-3-8390-0120-2
Price: 14.95 € [D] € 15.40 [A]


Summary
Sven has left the straight and narrow and has arrived at our destination: at the bottom. He spends his days in a frenzy, his nights with either sex or fights. In this case it would be open all the doors, says his father - Sven would not have struck five years ago.
is threatened when his sister, is found in Sven's worst nightmare again: The only way to save Lina is to become like his father.

What Are Saint Candles Use For

Please Not far from the tree "by Oliver Uschmann

This week I achieved the following resources:

This book interested me particularly because it has stefanie Emmy some time ago wrote a great review about it and because pretty much Books every American blogger this book praises to heaven.

product information:
title: Leviathan
Author: Scott Westerfeld
Publisher: CBJ Publisher
Series: Leviathan trilogy (Volume 1)
Format: hardcover
Pages: 480 pages
ISBN: 978-3-570-13969-1
Price: 17.99 € [D] € 18.50 [A]


Summary
A gripping, novel blend of history and science fiction ...

Europe on the eve of World War II. And yet very different, as we know it ... Prince Aleksandar, the Son of the assassinated Archduke Franz Ferdinand in Sarajevo, is on the run. His own people chasing him mercilessly and then suddenly he stands between all parties. All that remains for him is a "Storm Walker," a novel of the perfect running and war machines of his country. But even in the Swiss Alps Alek is not certain as there the British airship Leviathan lands - an unprecedented blend of animal and machine and the masterpiece of the British Army. The "Leviathan" is on a secret mission to the Ottoman Empire. Also on board the disguised as a boy, Deryn, nothing is as important as the fly ... Alek saves on board the "Leviathan" and must Deryn common cause . Make

Many thanks for the review copy goes to

The next book is the second part of the Witch series by Debbie Viguier and Nancy Holder. Since I first found some very exciting and thrilling, of course I'm already extremely excited to see how it will continue in part two.

product information:
title: Wicked # 2 - Curse
Author: Nancy Holder & Debbie Viguier
Publisher: Penhaligon
Publisher series: Witch series (Volume 2)
Format: Softcover
Pages: 320 pages
ISBN: 978-3-7645-3077-8
Price: 14.99 € [D] € 15.50 [A]


Summary
A YOUNG LOVE - AN ANCIENT CURSE

Holly Jeraud You learn to know and feel magically attracted to him immediately. But they can not trust their feelings? After all, originates Jeraud the House of Deveraux and his father has sworn to kill Holly and her family. Even before Holly can be clear about their feelings, she realizes that much more at stake than their own happiness - and only if they Jeraud gives her all the confidence they can consist in the gathering storm.

Many thanks for the review copy goes to

Non Itchy Rashes Behind Knees

In my mailbox:: 07/2011 unveiled weeks

looks okay the model a little odd but otherwise the colors and the presentation is absolutely perfect =)

What Top Looks Good Withknee Length Skirts

United Airlines and their customer

And the day is still dependent so hard to come from somewhere a laugh. Thanks, Stephan!

(c) by the Customer Competencies Institute

Modern Bengali Baby Names 2010

Cover: 02/2011

Eyes Witch (Witch Eyes Series # 1) by Tracey Scott
Braden Michaels wears his sunglasses at night. And at the movies. And in the shower. Raised by his warlock uncle and taught to use magic, he suffers from a deadly curse: the witch eyes. He sees everything that normal eyes filter out: history and memory; love and pain; magic and darkness. The mind was not meant to process so much information, though, and the power is killing him slowly. The only thing saving his sanity are the sunglasses he always wears.

Then the visions reveal a dark threat on the horizon. Braden runs away to Belle Dam, the city where the threat originated, and is immediately swept up into the town’s mysterious feud. Two rival magical families have divided the town into a personal chessboard of scheming and machinations, and Braden is their latest pawn. As he tries to avoid their manipulations, and see the truth behind his return to Belle Dam, he has a choice to make. One side, or the other. Ignite the feud, or end it. Sacrifice himself, or someone else. Live or die.

Why should it be translated?
I find that the short description sounds like a huge paranormal adventure. Moreover, it is sometimes quite varied, that a book about witches families a male protagonist, has recently they are almost always girls. The issue with the family feud reminds me a little of the book "Witch Kiss" by Nancy Holder & Debbie Viguier, but I was already very much and I think that has "Witch Eyes" also deserves to be translated .


The Candidates (Delacroix Academy # 1) Inara Scott
Dancia Lewis is far from popular. And that's not just because of her average grades or her less-than-glamorous wardrobe. In fact, Dancia's mediocrity is a welcome cover for her secret: whenever she sees a person threatening someone she cares about, things just...happen. Cars skid. Structures collapse. Usually someone gets hurt. So Dancia does everything possible to avoid getting close to anyone, belieiving this way she can supress her powers and keep them hidden.

But when recruiters from the prestigious Delcroix Academy show up in her living room to offer her a full scholarship, Dancia's days of living under the radar may be over. Only, Delcroix is a school for diplomats' kids and child geniuses--not B students with uncontrollable telekinetic tendencies. So why are they treating Dancia like she's special? Even the hottest guy on campus seems to be going out of his way to make Dancia feel welcome.

And then there's her mysterious new friend Jack, who can't stay out of trouble. He suspects something dangerous is going on at the Academy and wants Dancia to help him figure out what. But Dancia isn't convinced. She hopes that maybe the recruiters know more about her "gift" than they're letting on. Maybe they can help her understand how to use it...But not even Dancia could have imagined what awaits her behind the gates of Delcroix Academy.

Warum soll es übersetzt werden?
Als ich die Inhaltsangabe zum ersten Mal gelesen habe, I Dancia has somehow reminds me of Rogue in the first X-Men Strip. And besides, I'm just totally on the books in some schools play ^ ^

Long Does Take Tailbone Bruise Heal

The Hunger Games Movie: Hit Girl Katniss If Everdeen? ?

IMDB is known for tough rumors. What is has got to turn to the rumor that Chloe Moretz, in the strip Kick Ass Girl Hit already embodies the role of Katniss Everdeen?
I think it would be much too young for the role of surprise, but let us know the latest gossip is true. For all the times when we look a look at the Hunger Games page of IMDB, we will find that not a very pretty and rather bizarre-sounding guy got the role of Peeta ...

Na, the'll be fun ...

Why Dose My Ankle Hurt After My Plaster Came Of

FDP Federal Executive Decision: New Opportunities for Women

"In 1987, the FDP adopted a women's advancement plan. The aim was to increase the proportion of women in leadership positions according to their share of the membership. He did indeed selective successes, but arrived too rare in the width of the party. Therefore, the effect fell short of expectations, "the decision.

On 7 February 2011 adopted the FDP national mind a fresh start. For weeks, the public discussed the introduction of a quota for leadership personality similarities in DAX and similar firms. "Under the pressure of the negative evaluation of such rate by the Federal Minister of Economics Brüderle and FDP General Secretary Lindner, asked leading liberal women, such as LiF National Chairman Doris Buchholz , a position determination of FDP-national board," explained the chairman of the Liberal women Mittelbaden Rita Fromm .

excerpts from the decision:
confirmed the FDP national board had already decided, therefore, its objective to achieve in the FDP as the next intermediate step to account for 30 percent of women in membership and the function and mandate holders, as it is reached in the Bureau, 30 percent and the Group Executive Board with 45 percent already.

The FDP Federal Executive Board decides to achieve these objectives: first

The national office
sets now in addition to the annual report of the Federal Party in the two-year cycle, a detailed coverage of the development of women in the federal party, the state associations and the share of women in leadership positions of selected levels of detail and committees.
second The mentoring program
the FDP will continue developed and remains on women, concentrated until the mandate and function of female carriers is satisfactory.
third The FDP
out this year, a survey of all female members by, in order to identify potential, interests and barriers to greater involvement.
4th For the current year
plans, the Federal Party to a survey of district and local associations on political and organizational issues. The participation and advancement of women in the FDP
should this case be weighted more to gather data and ideas, and to strengthen the problem of sensitivity in the subdivision.
5th The Federal Executive
is under moderation National director of an ad hoc working group of national associations of Hamburg, Lower Saxony, Saarland, Saxony, Saxony-Anhalt and Schleswig-Holstein, which draw the highest percentage of women in the national associations VER
. The Working Group is invited to share experiences and provide transferable recommendations for other divisions by year-end in a report to the Federal Board.
6th The FDP
prepares an evaluation of their linguistic and advertising communication. This is especially
the gender effect are investigated. The aim is for women and men equally perceived as appealing to find forms of communica tion. The FDP effort in particular, a gender-neutral language.
7th The federal party designed on the basis of the findings by the end of a professional campaign to attract female new members.
The federal board asks young liberals and liberal women have a joint campaign to attract young women for the FDP to conceive. With the results of a previous Task Force can run both organizations will be used.
8th The Federal Executive
stresses respect and openness that characterize the way the two sexes in the FDP. The FDP condemns any form of open or - for example, through humor and joviality camouflaged - hidden sex discrimination.
9th The Federal Executive
welcomes the Policy Commission of the FDP has recently established an additional program represent the future of emancipation, "which deals with fundamental issues of equality, gender equality, combating discrimination and social diversity.
10th To further accentuate the discussion of the program
forum "The Future of emancipation," the federal party will conduct regular appointments in its new series of events in the Thomas-Dehler-Haus.
11th The national councils
be asked to consider together with their subdivisions possibilities, party events women as much as possible- and organizing family-friendly.
12th The national office
will in future ensure a gender-specific information for new members. Women should be pointed out specifically and centrally on opportunities for networking and support services. This includes special seminars and days of action "New Women in politics".
13th The Federal Executive
urges all divisions to co-opt a representative of the Liberal women in the respective boards of directors on, where this is not happened yet.
14th The Federal Party

shall ensure that the website references to the implementing organizations and the related opportunities commitment are presented accordingly significantly.
15th The Federal Executive
deals twice a year in a separate agenda item
the status of implementation of the measures taken. Let me preface relevant reports of the national associations are invited. rfr

Could I Get Implantation Bleeding Then Get Dry

review: "Immortal Beloved: Inflamed" by Cate Tiernan

product information:
Original Title: Immortal Beloved
Author: Cate Tiernan
Publisher: Loewe Verlag
Series: Immortal Beloved (Volume 1)
Format: hardcover
Pages: 416 pages
ISBN :
978-3-7855-7253-5 Price: 17.95 € [D] € 18.50 [A]


Content:
Nastasja converts more than 400 years on earth. Forever 18th Immortal.
long time they moved with their immortal friends from party to party, always Looking for the ultimate pleasure. When her friend
Incy one night but hurt someone seriously with magic, she flees and goes to America.

It comes in at one of her old acquaintances immortal, not only Nastasja granted a home, but also to other stranded immortals who seek a meaning in eternity. One of them is
Reyn, the Nastasja immediately met with an unlikely fascination. It is, however, sure to be met schonmal him at some point and at a magic circle they experience their daily Reyn and the terrible truth about her past ...

Nastasja tried to stay away from him, but not only Reyn could become a problem. Incy has long since started its track and is even more unpredictable than it has been in that night, left him in the Nastasja ...

Book Trailer:

Backround info:
Cate Tiernan, the fact Gabrielle Charbonnet is, one could almost be described as old hands in the author's business. In 2001, her first Young Adult Literature Series "Sweep" was published, which includes to date as much as 15 volumes. The first two volumes of "Books of Shadows and The Coven" are with us on 18 April 2011 under the name "The Book of Shadows # 1: Metamorphosis" and "The Book of Shadows # 2: Magical glow" from cbt "symptoms.
In America, she also appeared in 2005 with their "Balefire" series known which is about a teenage witch and her unknown twin.
The "Immortal Beloved" trilogy is her third youth book series, the opening band to get the German subtitles "Ignites" added. The second volume of the series is already this year in English under the title "Darkness Falls" will be available, followed by the last volume of "Immortal Light" which published in 2012 is.

My opinion:
I regret to say that I had with the book a few teething problems. I could not understand the story at first and I did not really know what was tantamount to the whole. In retrospect, I

must say, however, that this could be easily have been an atmospheric knack for expressing Nastasya restlessness and the monotony of their eternal life. For them there was a long time that is nothing more than parties with their immortal friends.
first one still has the feeling that the total is their thing, but later you realize in what kind of a crisis, they really are is.

This may be because that is not easily understood Nastasya immortality. One thing is for sure from the beginning: it is not a vampire!
Immortality in this book has more to do with magic, which is integrated into each immortals. You just need to learn to control this.

Nastasja added so that as their difficulties because they only know the dark magic of Incy. In the course of the book she learns, however, a lot about how good magic act, and also manages to find out now what they have expected of themselves and especially their eternal life.

To learn more about Nastasya past life and why they are the person has become, it is nunmal, the author has incorporated a few flashbacks in the story.
I have really enjoyed this, because this very authentic to me and had me Nastasja have brought much closer.

What I to the end, however, somewhat mysterious place is their attraction to Reyn. They are united by a certain event together, but said that for me just not the tension between the two.
However, I think the thing here is much deeper than one might think. This is due mainly River, the woman who behebergt all the immortals, and teach them magic. She always seems to be one step ahead of all and everything about to know everyone.
And somehow I will not shake the feeling that they also about the relationship between Reyn Nastasja and white, as one might think at first glance.

Conclusion:
Even if you do not think the first few pages may have to offer this book a lot.
It is subtly we addressed the question of the meaning of eternal life and boasts a protagonist who is still, despite its nearly 450 years looking after himself.
I'm curious as to her relationship with Reyn continues and most of all I want to know more about River. Overall I would say that Cate Tiernan a nice prelude to their new Trilogy has created and we definitely look forward to the second part may.

Many thanks for the review copy goes to

My recommendation:

As for the atmosphere that reminds them myself but much of the first part of the House of vampires.
Again, it's about a group of teenagers who all live together in a house there and try each other with their Para Standards or those around them cope.
Although our immortals in Rachel Caine Vampire book, but purely from the reading feeling very similar to the stories themselves. If you like
like that is the "House of the Vampire" series, "Immortal Beloved" as much.

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Lisa J. Smith was fired and get a ghostwriter ...

I must say that I honestly was shocked when I read this message on Vampirediariesweb.com .
I find her Vampire Diaries books really well, even if I have read so far only the first four.

On her blog, the author has, however, asked the publisher why not to boycott.

you can also read more about it HERE ... Obviously, the reason for her sacking was that she decided in the end of a relationship between Elena and Damon ...

I must say that I find it all really a bit strange and it's really a shame about the really great book series.

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Nils Hafner in the K-Tip about poor customer communication !

Here's a little quote from the article in the current K-Tip of suboptimal communication with clients to interest rate adjustments.

It's always exciting to see how companies believe that they should inform the customer when to change the terms of contracts. I could just give the K-Tip "money" to my assessment.

The whole article can be found here!

(c) by the Customer Competencies Institute

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In my mailbox: Week 6 / 2011

In my mailbox is hosted by The Story Siren

First of all, I bought the second part of Pretty Little Liars. And I've decided, as for the first part, for the English TV Tie-In, because I think that covers just a lot nicer than the Orignalausgabe.

Short Information:
Originaltitel: -
Autor: Sara Shepard
Verlag: Harper Teen
Serie: Pretty Little Liars (Band 2)
Format: kartoniert (TV tie-in edition)
Seiten: 368 Seiten
ISBN: 006-205-987-4
Preis: $8.99 (ca. 7.00€)


Kurzbeschreibung:
Spencer stole her sister's boyfriend. Aria is brokenhearted over her English teacher. Emily likes her new friend Maya . . . as much more than a friend. Hanna's obsession with looking flawless is making her sick. But their most horrible secret yet is so scandalous that the truth would ruin them forever.

And why shouldn't I tell? They deserve to lose it all. With every crumpled note, wicked IM, and vindictive text message I send down, I'll be taking these pretty little liars. Trust me, I've got enough dirt to bury them alive.


The next book is eingetrudelt quite surprising to me and I'm looking forward even more about it because it stood for some time on my wish list. The special part is that the author is English, the first publication but it is in Germany.

product information:
title: -
Author: Tracy Buchanan
Publisher: Piper Verlag
Series: -
Format: Paperback
Pages: 352 pages
ISBN: 978-349-225-945-3
Price: € 9,95 [D] € 10.30 [A]


Summary
was in love with the sixteen year old Tori hundreds of times. But never her beloved has dissolved before their eyes in shimmering air. Chase Cam, with its deep green eyes, hides a secret from her. But what is behind his instinctive skills? Tori And how can he come close? Bewitched by his courage and charm, it follows cam on a risky mission that brings them not only in danger, but also ignite their hearts in love can be ...

A big thank you for the review copy goes to

Trasbesti Translation

CRM Trends 2011: The use of Apps on the customer interface requires organizational adjustments (such as Nokia and show us the SBB)!

witty words to start with: apps are all the rage. For example, in January, the word "App" is selected on the (American) word of the year . And shows access to apps on the "eco-systems" of the operating platforms Android, iPhone and Microsoft Windows Mobile for phone manufacturers and mobile operators are important, including yesterday's announcement by Nokia . Said Nokia does not own the Symbian operating system developed since the possibilities the system are limited. Very enlightening in this context, the "fiery speech " Nokia CEO Stephen Elop, who called on Wednesday its consolidated due to the lack of sexy devices as "burning oil platform . In this context, one (again) Thanks to Pierre-Luc, without me this article had nearly slipped through their fingers.


So, apps are important. But, how can you use as an enterprise apps on the customer interface? And what mistakes should you avoid? A small customer experience with the SBB me these questions answered to a large extent.


CRM experience of 2010: Without power, but with ticket on the iPhone and the meeting with a conductor of the SBB


Without question, apps are hip. Each company tries to bring its content to iPhone and Co. and the words in full awareness of the customers to put down even better. Apps are thus a way to interact with the customer, or even more, to identify it. Unfortunately, it should be, if one of its customers offering an App to know how this offer is changing the expectations of customers to the company. And can meet those expectations, too.


The bad example in this case, the SBB . Thus, the SBB in 2010, buying a billet of your iPhone App have made. Obviously, to the purchasing works easily and smoothly. But by purchasing the SBB expects its customers that it is in detail with some very different business conditions than deals with the paper ticket and serious disadvantages in your portfolio. A few examples are solved

• The ticket must be before it starts, or is not valid. If no network connection there, or does the train during the download process, it may happen that the conductor the ticket accepted. Lovely, too, if the train is late and the ticket is not accepted because it AFTER the official departure time was solved.
• If you drive do not indicate the same calendar day and load them back you have to buy two separate tickets mandatory for every day. On these facts point towards the SBB first since November. While which was allowed to any customer who did not buy a new return ticket.
• Is a way of electricity, is one black driver, and treated as such.

These three facts alone sufficient that one of the respective conductor also like to clear that with a pithy saying that one e-ticket on the iPhone through a him, the conductor makes life harder than it already is. But this uncertainty as to whether you, the guard should now use the red or green laser. Personally I could not sleep because of this uncertainty.


Well, if you then have a bad day, as conductor Lanera at 18.12. and the German customer Hafner hits, the 5 minutes before the power was assumed on the iPhone, it `s probably seems loud. In any case, we may then clearly proclaimed in the SBB train: "I've had enough" and the guest show, according to a black driver until it is forced to look to pay the full fare again, so that the conductor ends, other guests, in discussions me included. On the (written) complaint on my part I replied on 22.12. the service of St. Gallen in the form of Mr. Wiedmer:


" Thank you for your e-mail.'s Great that you are with us in 1st class and go to" SBB Mobile "from the" App Store " use regret. We also their anger on the one hand about the conditions of use of mobile tickets and in this context, on the other hand, about the meeting with one of our guard. For this we apologize.

are mobile tickets, like all other tickets also completely visible and legible vorzuweisen our control staff. If this is the case, Mobile Tickets are valid for travel and will not be refunded. In such cases, we treat our customers the same as those with a "normal" (lack of) paper tickets. The relevant information can be found here: http://mct.sbb.ch/mct/reisemarkt/billette/mobile-ticket.htm

The ability to present it under the travel tickets is also available in the printed (online) tickets not. Only forgotten personal customer cards (Half-fare, General season) can subsequently be presented at a cost to our retailers.

We expect our employees to be competent, friendly and helpful manner with our customers. The behavior you described does not correspond to these expectations and we have therefore your feedback to the supervisor asked the affected employees. He confirmed that they had an altercation with our employees around the electroless iPhone and its call for a ticket purchase (with his reference to the terms and conditions) would not accept. On the situation on the platform: Our staff has but with a work colleague to talk about a client, shown here, but neither you nor to insult you.

you publish as you mentioned publication with full attribution of all parties, we are on our Legal services appropriate action check. .

We hope that despite this incident, we again welcome in one of our trains and wish you a pleasant journey "

Conclusion: The App the SBB facilitates your life and not the related processes and employee behavior are not aligned to a 1to1 business, although such EASILY could. If the customer demand its expectations, it will be abused. If he publication of the facts is in prospect, he is threatened with legal services. Since mine is a warm smell, and I have a company that its customers seriously, so little can also take difficult seriously, here are some thoughts to ponder for the SBB :

• How easy it is to please, the next day a valid ticket be presented with the corresponding time stamp on the switch when the unit has power again? With half / GA is that and this process has been around. With a reader at the station, one would not even provide staff.
• How easy it is please in a friendly as a guest conductor on set that pays at least in the first class the normal fare and it is in respect of each trip to the most profitable guests? And perhaps also not particularly happy with the lack of electricity on the iPhone, the problem has been solved within five minutes.

Obviously the SBB not ready to initiate the necessary changes . Remains a (very rich perspective!) App piecemeal, which only angered customers and employees and leads to loss of image, taken in full awareness into account. Where is the white: Quite simply, for (! wonder of wonders), the day after my complaint, suddenly wants the media spokesman for the SBB, Christian Ginsig Xing on a contact to me I kindly confirm. A day later I get the above response ... The overall picture is, unfortunately, very round. So I've saved me in this context, the original dialog with the conductor, I like late filing if needed ...


Conclusion: The use of modern apps will change in many cases the business model. Companies deal with this change in part to much too careless. Suddenly, the anonymous customer no longer anonymous and you can be Acts much better analyze and influence. But this advantage also changes the requirements of the customer. He knows that it has new information on him and calls for an adequate treatment by the organization and employees.


CRM study on this topic: Qualcomm, "Going beyond an Application store"
smartphones are especially in Switzerland strongly on the rise. In no other country in the world, the iPhone is relative to the population represented less frequently. Consequently, in recent months is much discussed how apps on-or off-target group should be available. In this context, have the company's experts Qualcomm out that:

• 63% of mobile users would spend more time accessing online information or would purchase more content if it were personalized and easier to find.
• 80% of users reported experiencing a problem obtaining content on their mobile handsets.
• 58% of users believe it is important that their content moves with them, regardless of their mobile device.

It is important therefore for the end of the preferred by him content at any time on the preferred of his digital device available, as are wondering about it, if this situation now by an application or an online service the company can be guaranteed .

it is certain that it applies to the company to provide the main access to the desired content easily at hand. Thus, for example is access to social networks like Facebook high on the list of most used applications of the most important smartphone.

Finally: How to do it right - as the French insurer Groupama it creates a mobile service App to generate added value:

the following video review I found on the Blog "inside CTI" . So cool. You have to connect to the provider as a customer at a click, see how long you can wait and may also switch to self-service on the Internet. But self-service and service communities on the web, I'll tell another time ..

(c) by the Institute of Customer Competencies

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First official trailer for X-MEN: FIRST CLASS

A Must Watch this year. I'm really excited about the younger versions of Magneto and Charles Xavier X. I just hope that you recognize their older selves in them now ...

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[Update] Movie Preview: The Mortal Instruments - City of Bones

Update:

currently circulating rumors that Gaspard Ulliel assume the role of Alec Lightwood is. However, Cassandra Clare has announced on her Twitter account that no other character is cast, not until the role of Jace has occupied.

Seems so to probably still not be sure that Alex Pettyfer plays the role.

publication: 2012

Production Company: Constantin Film and Unique Features
Producers: Robert Kulzer, Michael Lynne, Robert Shaye
Director: Scott Stewart
screenwriter: Jessica Postigo

Cast:

Lily Collins ........................... .......... Clary Fray

Alex Pettyfer (Rumored) ............. Jace Wayland


content (book version):
It should be an enjoyable evening when Clary and her best friend Simon go to the disco Pandemonium.
But it is quite different from Clary witnesses a murder is strange. And to make matters worse, it is the only one who can see him.

She learns that the killers are shadows hunter and the victim of a demon who can only see it. Clary understand the world anymore and do not know whom they can confide. She may feel that her mother hiding something that has to do with her missing father dares not, however, to approach her.

Clary gets answers but faster than she is because her mother is attacked and abducted by a demon.
The Shadow Hunter Jace offers her his help and takes them to the Institute of the Shadow Hunter. There she learns that she probably has blood in Shadow Hunter, and can therefore see the world.
There is the suspicion that a certain Valentin, a renegade shadow hunter, could be behind the kidnapping of their mother. Because this has been quite some time behind the cup of the messenger, which normal people can turn into shadow hunter.
Clarys mother seems to know the place where the chalice was hidden, but it has no otherwise opened.

Clary is clear that they must do something to free her mother and discovers things about her that change both their lives and their emotions quite upside down.
Together with Jace, his joys, Isabelle and Alec, and Simon, discovered Clary what it has to offer the world of shadow hunters and shadow creatures all, but also how cruel this ...