Here's a little quote from the article in the current K-Tip of suboptimal communication with clients to interest rate adjustments.
It's always exciting to see how companies believe that they should inform the customer when to change the terms of contracts. I could just give the K-Tip "money" to my assessment.
The whole article can be found here!
It's always exciting to see how companies believe that they should inform the customer when to change the terms of contracts. I could just give the K-Tip "money" to my assessment.
The whole article can be found here!
(c) by the Customer Competencies Institute 
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